Comprehensive Guide to the Human Resources Assistant Role at UNDP Tunisia

This Human Resources Assistant position at UNDP Tunisia is a full-time role under a National Personnel Service Agreement (NPSA-5). It primarily supports the HR team in administrative and operational tasks related to recruitment, employee records management, and HR services. Here’s a detailed breakdown of the job:

1. Organization & Contexthttp://UNDP Tunisia – Human Resources Assistant Job Posting
UNDP Tunisia works on supporting the Sustainable Development Goals (SDGs) and focuses on:
- Democratic governance & social services (e.g., justice sector support)
- Inclusive economic growth (with green jobs for youth & women)
- Strategic development & planning
- Climate change resilience & energy access
As part of its mission, UNDP manages HR services and operations for its staff in Tunisia and other UN agencies.
2. Responsibilities & Duties
The Human Resources Assistant will work under the Operations Manager and directly report to the HR Associate.
Main Responsibilities:
✅ Support HR Strategy Implementation
- Ensure HR records and reports comply with UNDP rules and regulations.
- Maintain HR files (both electronic and physical).
- Prepare correspondence and update staff lists & recruitment plans.
✅ Assist in HR Services & Recruitment
- Draft job descriptions and prepare recruitment documents.
- Track and process transactions (e.g., salaries, deductions, separations).
- Support position classifications and recruitment processes.
- Help organize new employee onboarding & orientation.
- Manage administrative dossiers (e.g., work permits, certificates).
✅ Support Performance Management & Career Development
- Follow up with staff and management on performance evaluations.
- Assist in planning training sessions for staff development.
✅ Knowledge Sharing & HR Capacity Building
- Participate in HR training sessions for UNDP staff.
- Document lessons learned and best practices in HR processes.
The assistant may also perform other general administrative duties as needed.

3. Key Competencies & Skillshttp://@vacancyspaces.com
The role requires a mix of technical HR knowledge, organizational skills, and adaptability.
Core Competencies
✔ Detail-oriented & results-driven – Ability to deliver quality work under deadlines.
✔ Adaptability & problem-solving – Handles change and uncertainty well.
✔ Teamwork & communication – Builds strong relationships within teams.
✔ Diversity & inclusion awareness – Understands and respects workplace diversity.
Technical HR Competencies
📌 HR Systems & Recruitment – Managing recruitment processes and HR tools.
📌 Change Management – Supporting organizational change initiatives.
📌 Performance Management – Assisting with employee evaluations.
📌 Document & Data Management – Keeping HR records organized and up to date.
4. Qualifications & Requirements
Education
📌 Secondary Education (high school diploma) is required.
📌 A university degree in HR, administration, business, or social sciences is an advantage but not mandatory.
📌 An HR certification is preferred.
Work Experience
📌 With a high school diploma → Minimum 5 years of relevant HR/admin experience.
📌 With a Bachelor’s degree → Minimum 2 years of experience.
📌 Experience in international organizations or multicultural teams is a plus.
Technical Skills
✅ Strong computer skills (MS Word, Excel, databases).
✅ Experience with HR filing, records, and document management.
✅ ERP or web-based HR management system experience is an asset.
✅ UN or UNDP HR certification is a bonus.
Languages
✅ Fluency in French & Arabic (written & spoken) is required.
✅ English proficiency is desirable but not mandatory.
5. Required Documents for Application
To apply, candidates must submit:
📌 CV or UNDP P11 form (detailed work history, responsibilities, references).
📌 Cover letter (1 page explaining why they are suitable for the job).
📌 Other supporting documents (e.g., reports, presentations, certifications if requested).
6. Application Deadline & Process
- 📅 Posting Date: February 19, 2025
- ⏳ Application Deadline: February 27, 2025 (06:59 AM)
- 📍 Location: Tunisia
- 📜 Contract Type: National Personnel Service Agreement (NPSA-5)
7. Why Apply for This Role?
✅ Opportunity to gain HR experience in a respected international organization.
✅ Exposure to UN policies, HR systems, and global best practices.
✅ Work in a multicultural and mission-driven environment focused on development.
Comprehensive Guide to the Human Resources Assistant Role at UNDP Tunisia
1. Introduction to the Position
The Human Resources Assistant position at United Nations Development Programme (UNDP) Tunisia is an opportunity for experienced HR professionals to contribute to sustainable development initiatives by managing and supporting human resources operations. As an integral part of UNDP’s HR team, the selected candidate will be responsible for a range of administrative, recruitment, and performance management functions while ensuring compliance with UNDP’s rules and regulations.
This position is categorized under National Personnel Service Agreement (NPSA-5), which is a contractual arrangement designed for national professionals to support UNDP projects and operations. The role requires a mix of HR technical knowledge, administrative skills, and the ability to handle multiple tasks efficiently in a dynamic environment.
2. Organizational Context: UNDP Tunisia’s Mission and Work
The United Nations Development Programme (UNDP) is a global development organization that helps countries eliminate poverty, build resilience, and achieve sustainable economic and social development. UNDP works in over 170 countries and territories, supporting national governments in implementing the Sustainable Development Goals (SDGs).
2.1 UNDP’s Work in Tunisia
Since the 2011 revolution, Tunisia has been undergoing significant political, economic, and social transformations. UNDP Tunisia supports the country in navigating these changes through various development programs and projects. These interventions focus on:
- Democratic Governance & Access to Social Services
- Strengthening judicial systems and governance mechanisms.
- Improving public administration efficiency.
- Enhancing citizen participation and social inclusion.
- Inclusive & Sustainable Economic Growth
- Supporting youth and women employment through green jobs.
- Promoting entrepreneurship and small business development.
- Encouraging innovative economic solutions for development.
- Strategic Development Management & Planning
- Implementing advanced data-driven tools for development.
- Assisting in economic policy formulation.
- Promoting inclusive economic governance mechanisms.
- Climate Change Resilience & Energy Access
- Supporting Tunisia in achieving climate adaptation goals.
- Promoting renewable energy and sustainable practices.
- Operational Support for UN Agencies
- Facilitating administrative and HR functions for UN system agencies.
The HR Assistant will contribute to these objectives by ensuring that UNDP recruits, retains, and develops the best talent to implement its mission effectively.
3. Detailed Job Description
The Human Resources Assistant plays a crucial role in ensuring the smooth operation of UNDP Tunisia’s HR department. The role involves HR strategy implementation, recruitment support, performance management facilitation, and knowledge sharing.
3.1 Key Responsibilities
A. HR Strategy Implementation
- Ensure compliance with UNDP’s HR policies, rules, and regulations.
- Assist in the development and implementation of HR strategies aligned with UNDP’s goals.
- Maintain accurate HR records (both digital and physical).
- Prepare HR-related correspondence.
- Update staff lists and recruitment plans.
B. HR Services & Recruitment Support
- Assist in drafting job descriptions and creating job advertisements.
- Process HR transactions (e.g., contracts, promotions, separations).
- Support position classification and job grading.
- Conduct pre-screening of candidates.
- Organize new employee onboarding & orientation programs.
- Manage administrative dossiers (permits, visas, work authorizations, etc.).
- Maintain HR databases and employee files.
C. Performance Management & Employee Development
- Assist in the performance evaluation process.
- Ensure compliance with UNDP’s performance management guidelines.
- Support learning and training programs for staff.
- Assist in planning and implementing career development initiatives.
D. HR Administration & Compliance
- Provide general HR support to employees.
- Maintain an organized filing system for HR documents.
- Ensure HR compliance with UNDP policies.
- Respond to HR inquiries and resolve basic HR-related issues.
E. Knowledge Sharing & Training
- Conduct training sessions for staff on HR procedures.
- Support HR team in identifying best practices and lessons learned.
- Assist in preparing reports and presentations on HR policies.
4. Institutional Arrangements
The Human Resources Assistant will work under the:
- Overall guidance of the Operations Manager.
- Direct supervision of the Head of Human Resources.
The role requires collaboration with other teams within UNDP, including:
- Finance & Administration.
- Programme & Project Management.
- Other UN Agencies in Tunisia.
5. Required Qualifications & Competencies
5.1 Education Requirements
- Minimum Requirement: Secondary education (High School Diploma).
- Preferred: A Bachelor’s degree in Human Resources, Business Administration, Management, Social Sciences, Economics, or a related field.
- Desirable: A specialized HR certification (e.g., SHRM, CIPD, PHR, or UNDP HR certification).
5.2 Work Experience
- With a High School Diploma: 5 years of relevant HR and/or administrative experience.
- With a Bachelor’s Degree: 2 years of relevant HR experience.
- Experience in international organizations or multicultural environments is a plus.
- Experience with HR management systems (ERP, SAP, Oracle, etc.) is desirable.
- Prior experience in recruitment, onboarding, and HR administration is preferred.
5.3 Required Skills
✅ Strong knowledge of HR processes and best practices.
✅ Excellent organizational and administrative skills.
✅ Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
✅ Attention to detail and ability to handle confidential information.
✅ Strong interpersonal and communication skills.
✅ Ability to multitask and work under pressure.
5.4 Language Requirements
- Mandatory: Fluency in French & Arabic (written and spoken).
- Desirable: Working knowledge of English.
Table of Contents
6. Competency Framework
6.1 Core Competencies
- Results-Oriented Mindset: Ability to deliver quality work under deadlines.
- Innovative Thinking: Open to creative solutions and problem-solving.
- Adaptability & Agility: Handles change and uncertainty effectively.
- Teamwork & Collaboration: Works well in a team and engages stakeholders.
- Diversity & Inclusion Awareness: Understands cultural diversity and promotes equal opportunities.
6.2 Technical Competencies
- HR Recruitment & Talent Management
- HR Data Management & Reporting
- Performance Management & Learning Development
- Change Management & Organizational Development
7. Application Process & Required Documents
7.1 Application Deadline
- Posting Date: February 19, 2025.
- Closing Date: February 27, 2025 (06:59 AM).
7.2 Documents Required
📌 CV or UNDP P11 Form (including references).
📌 Cover Letter (max 1 page explaining suitability for the role).
📌 Additional Documents (if requested, such as reports or certificates).
8. Career Prospects & Benefits
This role offers a stepping stone into international HR careers. Potential career growth includes:
- Promotion to HR Associate or HR Officer roles.
- Opportunities for UNDP training & certification in HR.
- Exposure to global best HR practices in development organizations.
In-Depth Analysis of the Human Resources Assistant Role at UNDP Tunisia
1. Introduction
The Human Resources Assistant position at UNDP Tunisia presents a valuable opportunity for professionals looking to advance their careers in human resource management within an international development organization. As a member of the Operations and HR team, the selected candidate will provide crucial administrative and operational support to ensure the smooth execution of HR functions in compliance with UNDP policies, rules, and regulations.
The position falls under the National Personnel Service Agreement (NPSA-5) contract type, which is tailored for national professionals supporting UNDP’s mission. This means that the role is designed for local candidates who meet the qualifications and experience criteria.
In this extensive analysis, we will explore:
- UNDP Tunisia’s mission and its role in development
- The core responsibilities of the Human Resources Assistant
- Required qualifications and competencies
- Career growth prospects
- The application process and preparation tips
2. Understanding UNDP Tunisia and Its Mission
The United Nations Development Programme (UNDP) is the UN’s global development agency, working in 170+ countries to help nations eradicate poverty, promote sustainable development, and foster peace and resilience.
2.1 UNDP’s Role in Tunisia
Tunisia has been undergoing significant social, economic, and political transformations since the 2011 revolution. UNDP plays a key role in supporting Tunisia’s transition by addressing various challenges through targeted interventions in:
- Democratic Governance & Social Services – Strengthening institutions, rule of law, and governance.
- Economic Growth & Job Creation – Promoting green jobs, entrepreneurship, and inclusive development.
- Climate Resilience & Renewable Energy – Supporting sustainable energy access and environmental protection.
- Strategic Development Planning – Assisting government agencies in policy-making and data-driven decision-making.
- UN System Support – Providing operational and administrative services to multiple UN agencies in Tunisia.
By managing HR operations effectively, the Human Resources Assistant plays an indirect but crucial role in ensuring UNDP can attract, retain, and develop the best talent to implement these development initiatives.
3. Role Overview and Key Responsibilities
The Human Resources Assistant is responsible for a broad range of tasks that contribute to efficient human resource management within UNDP Tunisia. The role requires strong organizational skills, attention to detail, and the ability to handle sensitive HR matters with professionalism.
3.1 HR Strategy Implementation
- Ensure full compliance with UNDP’s HR policies and procedures.
- Maintain an organized digital and physical filing system for HR records.
- Assist in preparing HR-related correspondence (e.g., contracts, official letters, employment verification).
- Update and manage staff lists and the recruitment plan.
3.2 Recruitment & HR Services
- Draft job descriptions and assist in creating vacancy announcements.
- Input and track HR transactions related to:
- Positions
- Recruitment
- Compensation & benefits
- Earnings/deductions
- Separations & contract renewals
- Manage position classification processes and ensure accurate role definitions.
- Organize new hire orientation programs and provide onboarding support.
- Oversee documentation for international and local staff, including:
- Work permits
- Visa applications
- Security clearances
- Other legal requirements
3.3 Performance Management & Employee Development
- Facilitate staff performance evaluations and ensure proper documentation.
- Assist in implementing career development initiatives and training programs.
- Support HR leadership in designing learning and capacity-building activities.
3.4 Compliance & HR Administration
- Respond to employee inquiries regarding HR policies, benefits, and entitlements.
- Maintain confidentiality and security of HR records.
- Ensure compliance with internal controls and UNDP’s HR framework.
3.5 Knowledge Sharing & Training
- Conduct internal HR training for staff.
- Identify best practices and lessons learned in HR management.
- Assist in preparing reports, presentations, and analysis on HR trends and performance.
4. Reporting & Work Relationships
The Human Resources Assistant will work under the:
- Overall guidance of the Operations Manager.
- Direct supervision of the Head of HR.
The role requires regular interaction with:
- HR Associates & Officers
- Project Managers & Administrative Staff
- Finance & Operations Teams
- UN Agencies operating in Tunisia
- External stakeholders (e.g., government agencies, embassies, service providers)
5. Required Qualifications and Skills
5.1 Educational Requirements
- Mandatory:
- Secondary education (High School Diploma)
- Preferred:
- A Bachelor’s degree in Human Resources, Business Administration, Management, Social Sciences, Economics, or a related field.
- Desirable:
- A specialized HR certification (e.g., SHRM, CIPD, PHR, or UNDP HR certification).
5.2 Work Experience
- With a High School Diploma: Minimum 5 years of HR or administrative experience.
- With a Bachelor’s Degree: Minimum 2 years of relevant experience.
- Preferred experience in:
- HR administration in an international organization or UN agency.
- Recruitment and onboarding processes.
- Working with HR management systems (ERP, Oracle, SAP, etc.).
5.3 Core Skills & Competencies
✅ HR Administration & Recruitment – Understanding of HR best practices.
✅ Strong Organizational Skills – Ability to multitask and manage deadlines.
✅ Proficiency in Microsoft Office (Word, Excel, PowerPoint).
✅ Attention to Detail & Confidentiality – Ability to handle sensitive data responsibly.
✅ Interpersonal & Communication Skills – Ability to work with diverse teams.
5.4 Language Requirements
- Fluent in French & Arabic (written and spoken) – Required.
- Proficiency in English – Preferred.
6. Career Growth & Development Opportunities
A career at UNDP provides significant professional growth and learning opportunities. The Human Resources Assistant role can lead to:
- Promotion to HR Associate or HR Officer roles.
- Opportunities to specialize in areas like talent acquisition, organizational development, or performance management.
- Advanced HR training and certifications sponsored by UNDP.
- Possibility of applying for higher UN roles in HR or administration.
Additionally, working at UNDP provides:
- Exposure to international HR standards and practices.
- Networking opportunities with professionals in the UN system.
- Participation in global and regional HR development programs.
7. Application Process & Requirements
7.1 Important Dates
- Posting Date: February 19, 2025.
- Closing Date: February 27, 2025 (06:59 AM Tunisia Time).
7.2 Required Application Documents
📌 CV or UNDP P11 Form (detailed work history & references).
📌 Cover Letter (1-page explanation of suitability for the role).
📌 Additional Documents (if requested, such as reports or certifications).
Application Link: Apply Here
8. Final Thoughts & Application Tips
This position is ideal for candidates looking to advance their HR careers within the United Nations system. Here are some tips to strengthen your application:
- Tailor Your CV – Highlight HR-related experience, recruitment, and administrative skills.
- Write a Strong Cover Letter – Demonstrate your understanding of HR best practices and how you align with UNDP’s mission.
- Showcase Language Skills – Since French and Arabic are mandatory, ensure they are prominently mentioned.
- Prepare for the Interview – Expect questions on HR compliance, recruitment processes, and teamwork.