UNDP ICT Intern (Office-Based) – 6-Month Internship in Istanbul

The ICT Intern position at UNDP’s Istanbul Regional Hub is a 6-month, full-time internship designed for students or recent graduates who want to gain practical experience in Information and Communication Technology (ICT) within an international organization.http://Apply Here

Key Details About the Job
1. Organization & Location
- Employer: United Nations Development Programme (UNDP)
- Location: Istanbul, Türkiye
- Department: Regional Bureau for Europe and the Commonwealth of Independent States (CIS)
- Work Setting: Office-based
2. Purpose of the Internship
This internship provides students or recent graduates an opportunity to:
- Gain hands-on IT experience in a multinational environment.
- Work in an international team supporting around 400 people in the regional office.
- Enhance their skills in IT support, data analytics, automation, and digital technologies.
3. Key Responsibilities
As an ICT intern, you will:@vacancyspaces.com
- Provide IT user support to internal clients at the regional office.
- Configure technologies like Digital Signage, IP Telephony, and other IT systems.
- Work with data mining and data analytics.
- Set up and maintain operating systems (Windows & Mac OS).
- Manage audio and video conferencing technologies.
- Automate workflows using Office 365 tools (SharePoint, Power Automate, etc.).
- Get exposure to different administrative procedures in a global organization.
4. Qualifications & Eligibility
To be eligible for this internship, you must meet one of the following conditions:
- Be currently enrolled in a postgraduate degree (Master’s or higher).
- Be in the final year of a Bachelor’s degree.
- Have recently graduated and start the internship within one year of graduation.
- Be enrolled in a postgraduate professional traineeship program.

Other qualifications:
- IT-related certificates are a plus but not required.
- Previous experience in IT, web design, programming, or graphic design is an advantage.
- Good English proficiency (Turkish is a plus but not mandatory).
5. Skills & Competencies
- Strong teamwork and ability to collaborate.
- Attention to detail and ability to analyze data.
- Good planning and coordination skills.
- Strong client service orientation.
- Cultural sensitivity and adaptability to a diverse workplace.
6. Benefits of the Internship
- Gain real-world IT experience in a large international organization.
- Work with new technologies and automation tools.
- Improve your technical and analytical skills.
- Expand your professional network in an international setting.
- Experience working in a multicultural and diverse team.
7. Additional Information
- Application Deadline: March 15, 2025
- Contract Duration: 6 months
- Work Schedule: Full-time
- Important Notes:
- UNDP has zero tolerance for discrimination, harassment, and misconduct.
- The internship does not offer a salary, so applicants should ensure they have financial means to support themselves during the program.
- US Green Card holders applying to UNDP should consult immigration lawyers about potential implications.
Is This Internship Right for You?
If you are:
✅ Interested in IT support, automation, and data analytics.
✅ Looking for international work experience in a prestigious organization.
✅ A team player with strong analytical and problem-solving skills.
✅ Comfortable working with Office 365, Windows, Mac OS, and conferencing tools.
Then this could be a great opportunity for you!
Would you like help with your resume, cover letter, or application strategy? 😊
Detailed Overview of the ICT Intern Position at UNDP – Istanbul, Türkiye
The ICT Intern position at the United Nations Development Programme (UNDP) Istanbul Regional Hub is an exciting full-time, 6-month internship aimed at providing students and recent graduates with hands-on experience in Information and Communication Technology (ICT) within a multinational and multicultural environment. The selected intern will work in an international team supporting around 400 people in the regional office while gaining practical exposure to various IT tools, automation processes, and technical support tasks.

Table of Contents
1. About UNDP and the Istanbul Regional Hub (IRH)
UNDP (United Nations Development Programme) is one of the largest UN agencies, focusing on global development, sustainability, and crisis recovery efforts. The Istanbul Regional Hub (IRH) serves as an advisory center for UNDP activities in Europe and the Commonwealth of Independent States (CIS). It provides policy and programmatic support to various country offices across the region.
The IRH is responsible for enhancing the impact of UNDP projects by:
- Providing technical assistance to local country offices.
- Implementing regional-level programs in collaboration with global partners.
- Supporting the use of technology and digital transformation in development efforts.
As part of the IT unit, the ICT Intern will assist in providing IT services to support UNDP operations and its mission in the region.
2. Key Responsibilities and Duties of the ICT Intern
The primary purpose of this internship is to provide practical learning opportunities to students and recent graduates who want to build expertise in Information Technology, Data Analytics, and Digital Transformation.
The ICT Intern will be responsible for:
A. IT User Support
✅ Providing technical support to UNDP staff at the Istanbul Regional Hub.
✅ Troubleshooting hardware, software, and network issues for users.
✅ Assisting in setting up computers, printers, and mobile devices.
B. IT System Configuration and Maintenance
✅ Installing and configuring Windows and Mac OS operating systems.
✅ Setting up and managing software installations and updates.
✅ Managing IT security and data protection measures.
C. Digital Technologies & Automation
✅ Working with Office 365 tools (SharePoint, Power Automate) to automate workflows.
✅ Assisting in the configuration and maintenance of IP telephony systems.
✅ Supporting the management of Digital Signage technologies for office communications.
D. Audio & Video Conferencing Support
✅ Setting up and maintaining audio and video conferencing systems.
✅ Assisting with virtual meetings, webinars, and presentations.
E. Data Mining & Data Analytics
✅ Collecting, analyzing, and organizing IT-related data.
✅ Supporting decision-making through data visualization and reporting.
💡 Note: Specific tasks may be adjusted based on the skills, interests, and expertise of the selected intern.
3. Required Qualifications & Eligibility Criteria
To be considered for this internship, candidates must meet at least one of the following academic requirements:
Education Requirements:
✅ Be currently enrolled in a postgraduate degree program (Master’s, PhD, or equivalent).
✅ Be in the final year of a Bachelor’s degree.
✅ Have recently graduated (within one year of application).
✅ Be enrolled in a postgraduate professional traineeship program and complete the internship as part of this program.
📌 Additional Preferences (Not Mandatory):
- Having an IT-related certification (e.g., Microsoft, Cisco, CompTIA) is a plus but not required.
- Previous experience in IT support, web development, or programming is a plus but not required.
- Knowledge of DTP (Desktop Publishing) or graphic design tools is an advantage.
Skills & Competencies:
✅ Strong teamwork skills and ability to work in a diverse environment.
✅ Good problem-solving abilities and attention to detail.
✅ Ability to analyze IT data and resolve technical discrepancies.
✅ Good communication skills to assist staff with IT issues.
✅ Ability to work independently and adapt to an international, multicultural environment.
Language Requirements:
✅ English proficiency (spoken and written) is required.
✅ Turkish proficiency is an asset but NOT required.
4. Benefits of the Internship
This internship is a valuable opportunity to gain first-hand experience in IT support and digital transformation within a globally recognized organization.
Key Benefits of Joining UNDP as an ICT Intern:
🌍 International Experience – Work in a multinational environment with professionals from diverse backgrounds.
💻 Hands-on IT Training – Gain real-world IT experience in system configuration, data analytics, and automation.
📈 Career Development – Enhance your resume with UNDP experience, making you more competitive in the job market.
🤝 Networking Opportunities – Build professional connections with UNDP staff and ICT professionals.
🛠️ Access to Advanced Technologies – Work with cutting-edge tools like Office 365 automation, video conferencing systems, and digital signage.
🏛 Exposure to the UN System – Learn how international organizations operate and contribute to global development efforts.
🚨 Important Notes:
- This is an unpaid internship – candidates must ensure they can support themselves financially during the internship.
- Interns are required to follow UNDP’s strict policies on diversity, inclusion, and ethical conduct.
- U.S. Green Card holders must consult an immigration lawyer before applying, as accepting a UN position may affect their residency status.
5. Application Process & Deadline
How to Apply:
Interested candidates should submit the following documents:
📌 Updated Resume/CV highlighting IT-related skills and experience.
📌 Cover Letter explaining why they are interested in the internship and how their skills match the role.
✅ Application Deadline: March 15, 2025
✅ Job Posting Date: February 19, 2025
✅ Internship Duration: 6 months (Full-Time)
✅ Location: Istanbul, Türkiye
📝 Application Link: Apply Here
Final Thoughts: Is This Internship Right for You?
This internship is a great opportunity for students and recent graduates who are:
✅ Passionate about IT, digital transformation, and automation.
✅ Interested in working with global organizations and gaining multinational experience.
✅ Eager to learn new technologies and apply technical skills in a professional setting.
✅ Looking for career growth in the fields of IT support, data analytics, and system administration.
Would you like help with your resume, cover letter, or interview preparation? Let me know—I’d be happy to assist! 🚀😊
ICT Intern (Office-Based) – UNDP Istanbul, Türkiye
Full-Time | 6-Month Internship | UNDP Istanbul Regional Hub
✅ Employer: United Nations Development Programme (UNDP)
✅ Location: Istanbul, Türkiye
✅ Internship Duration: 6 months (Full-Time)
✅ Application Deadline: March 15, 2025
✅ Posting Date: February 19, 2025
✅ Vacancy Type: Internship Programme
✅ Bureau: Regional Bureau for Europe and the Commonwealth of Independent States (CIS)
Introduction to UNDP
The United Nations Development Programme (UNDP) is a global organization that operates in 170+ countries and territories to eradicate poverty, reduce inequalities, and help countries develop sustainable policies. UNDP’s core areas of work include:
- Sustainable development
- Democratic governance and peacebuilding
- Climate and disaster resilience
- Innovation and digital transformation
UNDP Istanbul Regional Hub (IRH) is an advisory center for UNDP’s work in Europe and the Commonwealth of Independent States (CIS). It supports country offices, government partners, and institutions by providing policy guidance, technical support, and knowledge-sharing initiatives.
About the ICT Intern Position
The ICT Intern position is part of UNDP’s Regional ICT Unit in Istanbul. This unit plays a crucial role in supporting digital transformation, IT operations, and technology solutions for UNDP teams across Europe and the CIS region.
This internship offers a hands-on learning opportunity for students and recent graduates who want to gain experience in Information and Communication Technology (ICT), IT support, automation, data analytics, and system configuration within a globally recognized organization.
Why This Internship is Important
Technology plays an increasingly important role in development work, helping organizations like UNDP:
- Improve efficiency in operations
- Enhance collaboration between teams
- Strengthen data-driven decision-making
- Provide secure and innovative solutions for field operations
As an ICT Intern, you will contribute to these objectives by supporting the daily IT operations and digital transformation initiatives within the Istanbul Regional Hub.
Roles & Responsibilities of the ICT Intern
As an ICT Intern, your main responsibilities will include:
1. IT User Support & Technical Assistance
📌 Assisting UNDP staff (approx. 400 employees) with IT-related issues.
📌 Troubleshooting hardware, software, and network problems.
📌 Installing, configuring, and maintaining computers, printers, and mobile devices.
📌 Responding to IT service requests from staff members and providing timely solutions.
📌 Maintaining IT documentation, troubleshooting guides, and knowledge base articles.
2. System Configuration & Automation
📌 Installing and configuring Windows and Mac OS operating systems.
📌 Supporting automated software deployment to streamline IT operations.
📌 Managing IT security settings, updates, and access permissions.
📌 Helping configure IP Telephony systems for internal and external communication.
📌 Assisting in the setup of Digital Signage technologies for office communications.
3. Audio & Video Conferencing Support
📌 Setting up audio and video conferencing tools for meetings and events.
📌 Assisting in the use of Zoom, Microsoft Teams, and WebEx for virtual events.
📌 Ensuring smooth operation of online meetings by troubleshooting connectivity issues.
4. Data Management & Analytics
📌 Performing data mining and analytics for IT-related reports.
📌 Using data visualization tools to generate insights for decision-making.
📌 Analyzing IT service performance metrics and identifying areas for improvement.
5. Office 365 & Workflow Automation
📌 Helping to automate workflows using Microsoft Office 365 tools, including:
- SharePoint – for document management and collaboration
- Power Automate – for workflow automation
- Power BI – for data visualization and business intelligence
📌 Supporting digital transformation initiatives to improve office efficiency.
6. Cybersecurity & IT Compliance
📌 Assisting in implementing IT security best practices.
📌 Helping maintain compliance with UNDP’s IT security policies.
📌 Monitoring and preventing cyber threats and vulnerabilities.
Qualifications & Eligibility Criteria
To be eligible for this internship, candidates must meet one of the following academic requirements:
Education Requirements
✅ Currently enrolled in a postgraduate degree program (Master’s, PhD, or equivalent).
✅ Final year student of a Bachelor’s degree.
✅ Recently graduated (within one year before application).
✅ Enrolled in a postgraduate professional traineeship program.
Preferred Skills & Experience
📌 IT certifications (e.g., Microsoft, Cisco, CompTIA, Google IT Support) are a plus but NOT required.
📌 Previous experience in IT support, networking, or system administration is an asset.
📌 Knowledge of web design, programming (Python, Java, HTML/CSS, JavaScript) is an advantage.
📌 Experience in data analytics or graphic design is a plus but NOT mandatory.
Required Competencies & Soft Skills
✅ Strong problem-solving skills and ability to troubleshoot IT issues.
✅ Attention to detail and ability to work with complex IT systems.
✅ Good teamwork and communication skills to support non-technical users.
✅ Time management and organizational skills.
✅ Ability to work in a multicultural environment and respect diversity.
Language Requirements
📌 English proficiency (written and spoken) is required.
📌 Turkish is an asset but NOT required.
Benefits of the ICT Internship at UNDP
While this is an unpaid internship, it offers many professional development benefits:
🎯 Professional Growth & Career Development
✅ Gain real-world IT experience in an international organization.
✅ Improve technical skills in IT support, automation, data analytics, and cybersecurity.
✅ Work with new technologies and industry-standard software tools.
✅ Build a strong network of professionals in IT, development, and international organizations.
🌎 International & Multicultural Work Experience
✅ Work in a diverse team with experts from different countries.
✅ Experience global IT operations and support a UN agency in an international setting.
🛠️ Hands-on Training & Learning Opportunities
✅ Exposure to Office 365 automation tools, cloud-based IT systems, and cybersecurity practices.
✅ Learn how IT supports international development work.
Challenges & Considerations
📌 Unpaid Internship – Candidates must be financially prepared to support themselves.
📌 High Competition – UNDP internships are highly competitive, so strong applications are essential.
📌 Fast-Paced Work Environment – Interns will need to adapt quickly and handle multiple tasks.
How to Apply for the ICT Intern Position
Interested candidates should submit:
📌 Updated Resume (CV) highlighting IT skills and experience.
📌 Cover Letter explaining their motivation and qualifications.
✅ Application Deadline: March 15, 2025
✅ Apply Here: UNDP ICT Intern Application
Final Thoughts: Is This Internship Right for You?
This internship is ideal for students or recent graduates who:
✅ Have a strong interest in IT, digital transformation, and automation.
✅ Want to gain international experience in an NGO/UN agency.
✅ Are eager to develop technical and professional skills in a real-world setting.
Would you like help with your application, resume, or cover letter? Let me know—I’d be happy to