Radio (UNDSS) – United Nations Department of Safety and Security
As a Radio Operator, your primary role is to ensure smooth and secure communication for the United Nations’ Security Operations Center (SOC). You will work under the direct supervision of a Radio Technician (G5) and overall supervision of the Field Security Coordination Officer (FSCO).
This job involves monitoring security communications, tracking field missions, handling emergency incidents, and managing radio equipment. You will be stationed at the United Nations House in Senegal, which is a key UN hub for West and Central Africa.
2. Key Responsibilities
A. Radio Communication & Security Support
- Operate HF, UHF, and VHF radio systems to receive and transmit security messages to UN staff.
- Maintain continuous communication with UN personnel, ensuring their safety while they are in the field.
- Record and distribute security information efficiently to relevant staff.
- Track and monitor the movements of UN vehicles and personnel according to standard operating procedures (SOPs).
- Escalate security alerts and incidents to relevant authorities through appropriate channels.
- Assist with the design and printing of UN ID badges for personnel, consultants, and visitors.
B. Security Communication System (SCS) Management
- Perform regular radio checks to ensure all security communication equipment is functional.
- Train UN personnel on the proper use of security communication systems.
- Report any malfunctions or technical issues with the radio system to the supervisor.
- Ensure compliance with security communication protocols and SOPs.
C. Administrative & Record-Keeping Duties
- Maintain confidential records of security-related incidents, ID card databases, and mission tracking logs.
- Keep detailed logs of all security communications and emergency responses.
- Provide support during crisis situations, ensuring that proper security procedures are followed.
D. Other Duties
- Perform any additional tasks related to security communication and emergency response as assigned by supervisors.
3. Required Qualifications & Skills
A. Education
- A high school diploma is required.
- A university degree (Bachelor’s) in Political Science, Security Management, Communications, or a related field is an advantage but not mandatory.
B. Work Experience
- Minimum 3 years of experience in handling radio communication equipment and database management.
- Previous experience as a radio operator in a UN organization, NGO, or security service is preferred.
- Experience working with Microsoft Office tools (Word, Excel, Access, PowerPoint) is required.
- Knowledge of SQL databases and data exchange procedures is a plus.
- Experience in writing security reports is an advantage.
C. Language Requirements
- Fluency in French (written and spoken) is required.
- Basic knowledge of English is preferred.
- Knowledge of a local language (e.g., Wolof, Pulaar, or another Senegalese language) is required.
4. Key Competencies & Skills
Core Competencies
- Effective Communication – Ability to communicate clearly and concisely using radio systems and written reports.
- Attention to Detail – Ensuring accuracy in logging security communications and tracking personnel movements.
- Teamwork & Collaboration – Working efficiently within the security operations team.
- Crisis Management – Quick decision-making during security emergencies.
- Adaptability & Resilience – Ability to work under pressure in a high-risk environment.
Technical Competencies@vacancyspaces.com
- Knowledge of radio systems (HF, UHF, VHF) and their use in security communication.
- Ability to troubleshoot radio equipment and ensure its proper functionality.
- Familiarity with security risk management and United Nations security protocols.
- Ability to handle confidential information and maintain strict security protocols.
5. Contract & Work Conditions
- Position Type: Fixed-term contract (1 year, renewable based on performance and funding).
- Location: United Nations House, Diamniadio (40 km from Dakar).
- Work Schedule: Full-time; may require shift work, including nights and weekends.
- Mobility Requirement: No mobility required (work is based at UN premises).
6. Why Apply for This Role?
This position offers:
✅ A chance to work for the United Nations, contributing to global security efforts.
✅ Opportunities for career growth in security management and crisis response.
✅ Exposure to international security operations and best practices.
✅ A diverse and dynamic work environment with a mission-driven team.
✅ Direct impact on peace, security, and development efforts in Africa.
7. How to Apply?
Interested candidates should apply via the official UNDP career portal before February 22, 2025.
💡 Note: UNDP does not charge any fees for applications. Beware of recruitment scams!
Table of Contents
1. Introduction to the Role
The Opérateur Radio (UNDSS) position is a critical security communication role within the United Nations Department of Safety and Security (UNDSS). The main objective of this role is to ensure efficient and secure communication between UN personnel, field staff, and security teams, particularly in high-risk or emergency situations.
This job is part of the Security Operations Center (SOC) at the United Nations House in Diamniadio, Senegal, a major UN hub in West and Central Africa. The role requires someone who is highly alert, detail-oriented, and technically skilled in handling radio communication systems (HF, VHF, UHF), tracking personnel movements, and ensuring emergency responses are timely and effective.
2. Organizational Context and Work Setting
About UNDSS
The United Nations Department of Safety and Security (UNDSS) is responsible for providing leadership, operational support, and oversight of the United Nations Security Management System (UNSMS). This ensures that UN personnel, offices, and assets are protected while carrying out their missions worldwide.
About the UN House in Diamniadio
- Located 40 km from Dakar, Senegal.
- Hosts over 34 UN organizations operating in Senegal and West Africa.
- Provides a secure work environment for over 2,300 UN employees.
- Supports regional and sub-regional UN activities in the Sahel, West, and Central Africa.
- Acts as a logistics hub for emergency responses and security coordination in crisis situations.
This location has been designated as a Category “A” duty station, meaning it offers a moderate living and working environment with some operational challenges, particularly concerning security coordination.
3. Detailed Job Responsibilities
The Opérateur Radio will work under the direct supervision of a Radio Technician (G5) and the overall supervision of the Field Security Coordination Officer (FSCO). The responsibilities fall into three main categories: Radio Communication & Security Support, Security System Management, and Administrative Functions.
A. Radio Communication & Security Support
- Managing Security Communications
- Operate high-frequency (HF), ultra-high-frequency (UHF), and very-high-frequency (VHF) radios.
- Receive and transmit critical security messages to UN personnel and emergency response teams.
- Monitor security incidents and relay real-time alerts to ensure rapid responses.
- Tracking Personnel Movements
- Maintain real-time contact with field personnel through the UN radio network.
- Track and monitor mission movements and emergency evacuations.
- Log check-in times and conduct periodic radio checks to confirm personnel safety.
- Emergency Response & Incident Reporting
- Act as the first point of contact during security incidents.
- Escalate threats or emergency situations through the appropriate communication channels.
- Provide immediate support to UN personnel involved in security incidents by alerting security teams, coordinating evacuation measures, and offering radio guidance.
- Issuance of UN Identification Badges
- Process and print official UN identification badges for UN staff, consultants, and authorized personnel.
- Maintain an up-to-date database of personnel access records.
B. Security Communication System (SCS) Management
- Maintaining Security Communication Equipment
- Regularly test, maintain, and troubleshoot radio systems to ensure optimal performance.
- Monitor radio frequencies and ensure compliance with UN Standard Operating Procedures (SOPs).
- Training & Awareness
- Train UN personnel on how to properly use radio equipment.
- Guide staff on emergency communication protocols.
- Enforcing Security Protocols
- Monitor security communications and report any unauthorized use.
- Ensure all radio conversations adhere to UN security standards and confidentiality protocols.
C. Administrative & Record-Keeping Functions
- Maintaining Security Logs & Reports
- Keep detailed records of all security-related communications.
- Log security incidents and emergency response actions.
- Confidentiality & Data Management
- Ensure the confidentiality of personnel movement records and security reports.
- Maintain accurate records of ID card issuance and staff access rights.
4. Required Qualifications & Experience
A. Education
- High school diploma (required).
- Bachelor’s degree (preferred) in Political Science, Security Studies, Communications, or IT.
B. Work Experience
- Minimum 3 years of experience handling radio communication systems and managing security-related data.
- Previous experience as a radio operator in a UN agency, NGO, or security firm is an advantage.
- Familiarity with Microsoft Office tools (Word, Excel, Access, PowerPoint).
- Basic knowledge of SQL databases and security communication networks is beneficial.
C. Language Proficiency
- Fluency in French (required).
- Basic knowledge of English (preferred).
- Proficiency in a local Senegalese language (required).
5. Key Competencies & Skills
Core Competencies
✔ Crisis Management – Ability to act quickly during security threats.
✔ Attention to Detail – Ensuring accuracy in logging security communications.
✔ Teamwork & Collaboration – Ability to work with UN security teams.
✔ Adaptability & Resilience – Capable of handling high-stress environments.
Technical Competencies
✔ Proficiency in Radio Communication Systems (HF, VHF, UHF).
✔ Basic IT skills – Microsoft Office, database management.
✔ Security Risk Assessment – Identifying potential threats and taking preventive action.
6. Work Environment & Challenges
- Security Risks – The role requires constant vigilance and quick responses.
- High Workload – Handling multiple radio communications and emergency incidents.
- Shift Work – May involve night shifts, weekends, and emergency call-outs.
- Confidentiality – Handling sensitive security information responsibly.
7. Career Growth & Development Opportunities
✅ Promotion to Senior Roles – With experience, you can advance to Radio Technician (G5), Security Operations Manager, or Field Security Officer.
✅ International Career Path – Opportunities to work in other UN missions worldwide.
✅ Specialized Training – UNDSS provides training in emergency response, crisis management, and security technologies.
8. Step-by-Step Application Process
A. Preparing Your Application
- Update your CV – Highlight relevant experience in radio communication and security operations.
- Write a strong cover letter – Emphasize your ability to handle radio operations, emergency responses, and security coordination.
B. Submitting Your Application
- Apply online via the UNDP careers portal before February 22, 2025.
C. Selection Process
- Shortlisting – Based on qualifications and experience.
- Written Test/Assessment – Evaluating technical and analytical skills.
- Interview – Focused on competencies and past experience.
9. Conclusion
This role provides a unique opportunity to contribute to international security operations and emergency response efforts. It is ideal for individuals with a strong technical background in radio communications and a passion for safety and crisis management.
1. Introduction to the Opérateur Radio (UNDSS) Role
The Opérateur Radio is a critical security communication role within the United Nations Department of Safety and Security (UNDSS), responsible for ensuring the safety of UN personnel by maintaining efficient and secure radio communication networks.
This role is based in the UN House in Diamniadio, Senegal, a regional hub for UN operations in West and Central Africa. It supports over 34 UN agencies and ensures that security measures are in place to protect over 2,300 UN employees and their missions.
The Opérateur Radio (Radio Operator) plays a key role in security incident response, personnel tracking, and emergency coordination. Working in the Security Operations Center (SOC), the radio operator ensures that all UN personnel can communicate effectively, particularly in high-risk areas and emergencies.
The importance of this position cannot be overstated—it is a lifeline for UN staff working in the field, especially in regions experiencing security threats, natural disasters, or operational risks.
2. Organizational Context and Workplace Overview
What is UNDSS?
The United Nations Department of Safety and Security (UNDSS) is the agency responsible for ensuring the safety, security, and protection of UN personnel, assets, and operations worldwide. It operates across various countries, particularly in crisis-prone regions, providing security assessments, risk management, and crisis response coordination.
What is the UN House in Diamniadio?
The UN House in Diamniadio, Senegal, is a strategic regional hub for UN operations in West and Central Africa. It:
- Hosts over 34 UN agencies involved in humanitarian and development work.
- Serves as a security coordination center for the region.
- Supports emergency operations, risk management, and crisis response efforts.
- Monitors and tracks personnel movements in the region, particularly in high-risk zones.
As part of this team, the Opérateur Radio ensures that UN security teams can communicate efficiently, track personnel, and coordinate emergency responses in real time.
3. Primary Responsibilities of the Opérateur Radio (UNDSS)
A. Security Communications & Emergency Coordination
- Managing Security Communication Networks
- Operate high-frequency (HF), ultra-high-frequency (UHF), and very-high-frequency (VHF) radios to maintain constant contact with UN personnel.
- Transmit and receive critical security messages to and from field personnel, security officers, and emergency response teams.
- Ensure secure and encrypted communication to prevent information breaches.
- Monitoring and Tracking UN Staff Movements
- Track and log UN personnel movement in high-risk areas.
- Maintain real-time situational awareness by conducting regular radio check-ins.
- Use GPS tracking systems to monitor vehicles and mission teams.
- Emergency & Crisis Response
- Act as the first point of contact for UN staff during emergencies.
- Alert the Security Operations Center (SOC) about threats, attacks, or medical emergencies.
- Coordinate with security officers, police, or emergency responders for rapid intervention.
- Handling Security Incidents
- Record and document all security incidents.
- Communicate evacuation procedures to field personnel when needed.
- Provide real-time security briefings to staff entering high-risk zones.
B. Security System Management & Maintenance
- Maintaining Security Communication Equipment
- Ensure all radio devices, antennas, and communication tools are operational.
- Conduct daily equipment checks and troubleshoot technical issues.
- Work with security technicians to repair or upgrade communication systems.
- Enforcing Security Communication Protocols
- Ensure UN security guidelines and SOPs (Standard Operating Procedures) are strictly followed.
- Prevent unauthorized radio communications that could compromise security.
- Monitor and report suspicious activities or breaches in communication.
- Training & Awareness for UN Staff
- Train UN field staff and drivers on using radios and GPS tracking devices.
- Provide guidance on emergency communication procedures.
- Ensure staff know how to send distress signals during security incidents.
C. Administrative & Record-Keeping Responsibilities
- Maintaining Security Logs & Reports
- Keep a detailed record of all security-related communications.
- Document incident reports, emergency responses, and movement logs.
- Issuing UN Identification Badges
- Print and issue official UN security badges to authorized personnel.
- Maintain an up-to-date access control database.
4. Required Qualifications & Skills
A. Educational Requirements
- High School Diploma (required).
- Bachelor’s degree (preferred) in Security Studies, Communications, or IT.
B. Work Experience
- Minimum of 3 years experience in radio communications, security operations, or emergency response.
- Experience in a UN agency, NGO, or government security department is an advantage.
- Familiarity with Microsoft Office tools (Word, Excel, Access, PowerPoint).
- Basic knowledge of SQL databases and security monitoring systems is beneficial.
C. Language Proficiency
- Fluency in French (required).
- Basic knowledge of English (preferred).
- Proficiency in a local Senegalese language (required).
5. Key Competencies & Professional Skills
Core Competencies
✔ Crisis Management – Ability to act quickly in emergencies.
✔ Attention to Detail – Ensuring accuracy in security logs and communications.
✔ Teamwork & Collaboration – Working with security officers, emergency responders, and UN personnel.
✔ Adaptability & Resilience – Handling high-stress situations efficiently.
Technical Competencies
✔ Proficiency in Radio Communication Systems (HF, VHF, UHF).
✔ Basic IT skills – Microsoft Office, database management, GPS tracking.
✔ Security Risk Assessment – Identifying and reporting threats.
6. Challenges & Work Environment
✔ High-Pressure Work Environment – The job requires working in a fast-paced security operations center, responding to emergencies at any time.
✔ Shift Work & Irregular Hours – May involve night shifts, weekends, and emergency call-outs.
✔ Confidentiality & Security Risks – Handling sensitive security information responsibly.
7. Career Growth & Development Opportunities
✅ Promotion to Senior Roles – Possible career advancements include Radio Technician (G5), Security Operations Manager, or Field Security Officer.
✅ International Career Path – Opportunities to work in other UN missions worldwide.
✅ Specialized Training – UNDSS provides training in emergency response, crisis management, and security technologies.
8. Step-by-Step Application Process
A. Preparing Your Application
- Update your CV – Highlight radio communication, security operations, and emergency response experience.
- Write a strong cover letter – Emphasize your ability to handle radio operations, coordinate security responses, and manage crisis situations.
B. Submitting Your Application
- Apply online via the UNDP careers portal before February 22, 2025.
C. Selection Process
- Shortlisting – Based on qualifications and experience.
- Written Test/Assessment – Evaluating technical and analytical skills.
- Interview – Focused on competencies and past experience.
9. Conclusion
The Opérateur Radio (UNDSS) role is essential for security communication and emergency response within the United Nations. It offers an exciting career opportunity for individuals interested in security operations, crisis management, and international safety coordination.
