Project Coordinator – Further Improvement of Public Service Delivery in Uzbekistan (EU-Funded Project)

May 10, 2025

Less than a minute

Project Coordinator position with UNDP in Tashkent, Uzbekistan under the project “Further Improvement of Public Service Delivery in Uzbekistan”:

1. Overview of the Position

The Project Coordinator position, classified under NPSA-9 and based in Tashkent, Uzbekistan, is a national-level full-time appointment under the UNDP framework. This role is embedded in the Governance Practice Area, specifically working on a high-impact, EU-funded initiative aimed at reforming and improving public service delivery in rural Uzbekistan.

The Project Coordinator will work closely with both national (notably the Ministry of Justice and Public Services Agency) and international stakeholders (including the EU), to design, manage, monitor, and report on project implementation. The role emphasizes digital transformation, good governance, decentralization, and inclusion — particularly for vulnerable groups like women, youth, elderly, and persons with disabilities.

2. Strategic Background of the Project

2.1. Rationale and Importance

This project responds to critical challenges in Uzbekistan’s public administration system — mainly:

Inefficiencies in public service delivery (especially in rural areas),
Limited citizen engagement in local governance,
Outdated institutional processes and legal frameworks,
Insufficient integration of technology in public services.

2.2. Project Objectives

The project’s overarching goal is to enhance the quality of life in rural areas by ensuring:

Affordable, accessible, and high-quality public services,
Broader citizen participation in local decision-making, and
Strengthening of institutional frameworks for digital and decentralized service delivery.

2.3. Main Outputs of the Project

Legal and Regulatory Framework Transformation: Aligning public service policies with citizen-centric and digital principles.
Capacity Enhancement: Strengthening back-office capabilities of public service providers.
Digital Transformation: Implementing digital solutions for streamlined and efficient service provision.
Decentralized Local Governance: Improving the responsiveness and accountability of local authorities.http://🔗 UNDP Careers – Project Coordinator (Job ID: 26052)

3. Role of the Project Coordinator

3.1. Coordination and Monitoring of Project Activities

Liaison with national stakeholders: Work with the Ministry of Justice and Public Services Agency to ensure implementation is aligned with national priorities.
Work Planning & Risk Management: Develop robust mechanisms for project tracking, identify bottlenecks and risks, and initiate corrective action.
Project Synergies: Ensure alignment with other UNDP governance and sustainable development projects to maximize efficiency and avoid duplication.
Reporting and M&E: Prepare and monitor comprehensive reports on project outputs, outcomes, and impacts. Maintain a strong Results-Based Management (RBM) framework.

3.2. Strategic and Technical Input

Reporting: Prepare internal and donor-specific reports (EU in particular) on finances, activities, risks, and achievements.
Policy Alignment: Align project initiatives with broader frameworks like the Country Programme Document (CPD) and UN Sustainable Development Cooperation Framework (UNSDCF).
Knowledge Generation: Draft strategic briefs, analyze lessons learned, and disseminate best practices across the governance cluster @vacancyspaces.com.

3.3. Advisory Support and Stakeholder Engagement

Stakeholder Mapping & Coordination: Identify and build partnerships with key actors including ministries, EU bodies, civil society, and other donors.
Donor Coordination: Organize high-level coordination meetings, ensure synergy with EU and other donor-funded reforms (e.g., USAID, World Bank).
Gender Mainstreaming: Ensure that project interventions equally benefit and involve both women and men.
Capacity Building: Provide advice and technical inputs for public service evaluation and implementation frameworks.

Best Practices Exchange: Facilitate knowledge-sharing among local partners, government, civil society, and development actors.
Stakeholder Consultations: Lead discussions with women’s groups, community leaders, and experts to integrate feedback into project design.
Participate in UN Governance Networks: Actively engage in the UN Results Group on Good Governance and other thematic coordination platforms.

4. Institutional and Supervisory Framework

Reporting Line: Direct supervision by the Project Specialist, with overall strategic guidance from the Cluster Leader on Effective Governance.
Management Role: The Coordinator ensures day-to-day coordination, oversight of deliverables, and integration with other UNDP activities.
Interaction: Close cooperation with the Project Board, national implementing partners, and international donors.

5. Required Qualifications and Competencies

5.1. Education

A Master’s degree in Public Administration, Law, Social Sciences, International Development or a related field (required).
A Bachelor’s degree is acceptable with 4 years of experience (compared to 2 years with a Master’s).

5.2. Experience

Required:

2+ years (with Master’s) or 4+ years (with Bachelor’s) of experience in:
- Project design, planning, implementation, and evaluation.
- Governance, public service delivery, or institutional reform.

Highly Desirable:

Expertise in:
- Public administration reform
- E-government and digital service delivery
- Legal and policy analysis
- Donor coordination (particularly with EU, USAID, etc.)
- Monitoring and Evaluation (M&E) and Results-Based Management (RBM)
- Managing stakeholder engagement with government and civil society.

Assets:

Project/programme management certification (e.g., PRINCE2, PMP).
Demonstrated experience in financial oversight, risk management, and coordination of multidisciplinary teams.

6. Competency Framework

6.1. Core UNDP Competencies (Level 2)

Achieve Results: Ability to deliver quickly and accurately; drive for implementation.
Think Innovatively: Able to generate new ideas and systemic approaches.
Learn Continuously: Openness to feedback and learning from others.
Adapt with Agility: Flexibility in changing environments and contexts.
Act with Determination: Ability to stay resilient under pressure.
Engage and Partner: Strong relationship-building and stakeholder engagement skills.
Enable Diversity and Inclusion: Facilitates collaboration and inclusivity in team dynamics and project design.

6.2. Cross-Functional and Technical Competencies

Systems Thinking: Analytical understanding of how institutional pieces fit together.
Business Acumen: Rapid decision-making skills based on project goals and donor priorities.
Knowledge Generation: Turning research into actionable insights.
Digital Literacy: Understanding of digital platforms, trends, and data systems.
Monitoring and Evaluation: Creating frameworks for measuring project performance.
Governance Specialization: Knowledge of public administration reform, civil service transformation, and peacebuilding.

7. Language and Communication

Required: Proficiency in English and Uzbek (for working with national and local institutions).
Desired: Knowledge of Russian is an advantage (for regional collaboration and stakeholder engagement).

8. Work Conditions and Contractual Information

Type: National Personnel Service Agreement (NPSA-9).
Duty Station: Tashkent, Uzbekistan.
Duration: Initial contract is for 6 months, with potential extension based on performance and funding.
Schedule: Full-time, with flexibility for participation in stakeholder consultations and national missions.

9. Broader Impact and Strategic Contribution

9.1. Development Priorities

The project supports:

National development goals of Uzbekistan on decentralization, e-governance, and administrative reform.
UN Sustainable Development Goals (SDGs), particularly:
- SDG 16: Peace, Justice and Strong Institutions
- SDG 10: Reduced Inequalities
- SDG 9: Industry, Innovation and Infrastructure
- SDG 5: Gender Equality

9.2. Policy Influence

The Coordinator will influence:

National laws and policies related to public service delivery.
Digital transformation strategies across ministries.
Local governance models and participation mechanisms.

9.3. Capacity Building and Institutional Strengthening

By enhancing the skills, systems, and policies of partner institutions, the project ensures sustainable improvements beyond its lifecycle.

10. Summary of Key Qualifications

Qualification	Requirement
Education	Master’s (2 yrs exp) / Bachelor’s (4 yrs exp)
Language	English and Uzbek (required), Russian (preferred)
Experience in Governance Projects	Strongly preferred
Public Service Delivery, e-Government	Strong asset
Digital Transformation Knowledge	Preferred
M&E and RBM Proficiency	Required
Project/Programme Management Cert.	Desirable
Report Writing and Policy Analysis	Required

Would you like a tailored cover letter or CV sample for this position?

The Project Coordinator position in Tashkent, Uzbekistan, under the United Nations Development Programme (UNDP), is a pivotal role within the “Further Improvement of Public Service Delivery in Uzbekistan” project. This initiative, funded by the European Union, aims to enhance the quality of life for the rural population by improving access to affordable, convenient, and high-quality public services, with a particular focus on digital transformation and inclusive governance.

Key Responsibilities:

Project Coordination and Implementation:
- Work closely with national partners and the Public Services Agency to ensure effective implementation of project activities.
- Develop systems and processes for tracking, planning, and executing all project activities.
- Coordinate project implementation at all stages, analyzing risks and initiating remedial actions when necessary.
- Support partnerships with stakeholders to ensure the long-term sustainability of the project.
Strategic and Technical Inputs:
- Contribute to the preparation of substantive, financial, and other project reports for submission to the EU and the annual work plan.
- Coordinate the preparation of internal and external reports, communication materials, and terms of reference.
- Follow up on project activities with due consideration to budgetary issues.
- Provide project inputs to Country Programme Document (CPD), UNDAF reports, and other strategic documents.
Advisory Support and Stakeholder Engagement:
- Coordinate with key partners, including government, EU, UN agencies, and NGOs, to ensure harmonization of interventions.
- Organize donor coordination meetings on public administration reform and public service delivery.
- Contribute to strengthening donor relationships and raise funds for activities within the program.
- Act as a liaison to ensure synergy and complementarity with other EU-funded projects and those funded by other donor organizations.
Knowledge Sharing:
- Facilitate knowledge exchange and sharing of best practices between projects, UN agencies, national implementing partners, and communities.
- Organize periodic consultations with key stakeholders to gather inputs on program implementation.

Qualifications and Experience:

Education:
- Master’s degree in Public Administration, Public Policy, Law, Social Sciences, International Development, or a related field.
- Alternatively, a Bachelor’s degree in the aforementioned fields with additional relevant experience.
Experience:
- Minimum of 2 years (with a Master’s degree) or 4 years (with a Bachelor’s degree) of progressive work experience at the national or international level in design, planning, implementation, monitoring, and evaluation of development projects.
- Solid experience in program and portfolio management related to good governance and rule of law.
- Demonstrated experience in public service delivery, e-government, digital transformation, and public administration reform.
- Proven experience in research, analyses, and report writing on public service policies.UNjobnet+1UNjobs+1
Languages:
- Fluency in English and Uzbek is required.
- Good command of Russian is an asset.

Competencies:

Core Competencies:
- Achieve Results: Scale up solutions and simplify processes, balancing speed and accuracy.
- Think Innovatively: Offer new ideas, demonstrate systemic thinking.
- Learn Continuously: Go outside comfort zones, learn from others.
- Adapt with Agility: Adapt processes to new situations, involve others in change.
- Act with Determination: Persevere and deal with multiple pressures simultaneously.
- Engage and Partner: Facilitate and integrate, build partnerships.
- Enable Diversity and Inclusion: Bridge differences, consider diversity in decision-making.
Cross-Functional & Technical Competencies:
- System Thinking: Understand interrelated elements within a process or system.
- Business Acumen: Make good judgments and quick decisions within business frameworks.
- Knowledge Generation: Research information and turn it into useful knowledge.
- Digital Awareness and Literacy: Monitor and adopt new technologies in professional activities.
- Monitoring and Evaluation: Systematically monitor results of strategies and programs.
- Governance: Understand public administration reform and civil service reform.

Institutional Arrangement:

The Project Coordinator operates under the overall guidance of the Cluster Leader on Effective Governance and the direct supervision of the Project Specialist. They are responsible for strategic guidance, effective coordination, quality assurance, and strategic and technical inputs and direction to the project team. The coordinator ensures effective linkages with other similar initiatives and projects, cooperating closely with the Project Board and being responsible for day-to-day coordination to ensure that action implementation produces the specified results within the constraints of time and cost.

Equal Opportunity:

UNDP is an equal opportunity employer, valuing diversity and encouraging qualified applicants from all backgrounds to apply. Employment decisions are based on merit and suitability for the role, without discrimination. UNDP is committed to creating an inclusive workplace where all personnel are empowered to contribute to the mission, are valued, can thrive, and benefit from career opportunities open to all.

Application Details:

Job Identification: 26052
Posting Date: April 29, 2025
Apply Before: May 14, 2025, 05:59 AM
Job Schedule: Full-time
Location: Tashkent, UzbekistanUzJobs+1UNjobs+1

For more information and to apply, please visit the official UNDP job posting:

If you have further questions or need assistance with the application process, feel free to ask!

Sources

May 10, 2025

Less than a minute

Project Coordinator – Further Improvement of Public Service Delivery in Uzbekistan (EU-Funded Project)

1. Overview of the Position