Comprehensive Guide to the Project Communication Assistant Role at UNDP Serbia
Sure! The Project Communication Assistant role with UNDP in Belgrade, Serbia, is a part-time (50%) position under a National Personnel Service Agreement (NPSA-5). Here’s a more detailed breakdown of the job responsibilities, requirements, and expectations:
1. About the Project (ReLOaD3)http://Project Communication Assistant – UNDP Serbia
The position is part of the Regional Programme on Local Democracy in the Western Balkans 3 (ReLOaD3), which is a partnership between the EU and UNDP. The goal of the program is to strengthen democracy in the Western Balkans by increasing civil society participation in decision-making and improving collaboration between local governments and civil society organizations (CSOs).
The program operates in Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia, with a total budget of $13.39 million, including $1.47 million for Serbia. The program runs from February 2025 to January 2029.
2. Key Responsibilities@vacancyspaces.com
The Project Communication Assistant will support the Portfolio Manager and assist in executing the program’s communication and visibility strategy. Key tasks include:
(a) Communication & Visibility Plan Implementation
- Assist in public relations, media outreach, and communication activities.
- Organize and moderate media events, press conferences, and public awareness campaigns.
- Ensure all communication materials comply with UNDP and donor guidelines.
- Monitor and report any deviations from communication standards.
(b) Public Relations & Media Support
- Create communication materials like human-interest stories, reports, success stories, and press releases.
- Draft talking points and briefing materials.
- Monitor media coverage and create reports on the project’s public visibility.
- Support event logistics, including stakeholder meetings, donor events, and press conferences.
- Suggest creative and innovative communication ideas to improve public engagement.
(c) Knowledge Sharing & Capacity Building
- Support training for local governments and CSOs on communication strategies.
- Contribute to UNDP’s knowledge-sharing networks.
(d) Supporting Partners & Grantees
- Ensure all external communication (from civil society partners and local governments) aligns with UNDP guidelines.
- Support civil society organizations (CSOs) in developing visibility materials.
(e) Gender Equality & Inclusion
- Ensure that all communications reflect gender-sensitive language and perspectives.
- Ensure gender equality principles are embedded in all media and outreach materials.
3. Institutional Arrangement
The Project Communication Assistant will work under the supervision of the Portfolio Manager (Local Democracy and Social Inclusion Unit) at UNDP Serbia.
4. Required Qualifications
Education
- Mandatory: High school diploma (Secondary education).
- Preferred: Bachelor’s degree in social sciences, public relations, communication, or a related field.
Experience
- With a high school diploma: At least 5 years of relevant work experience in communication or PR.
- With a bachelor’s degree: At least 2 years of relevant experience.
Skills & Competencies
✅ Mandatory:
- Proficiency in MS Office (Word, Excel, etc.).
- Experience in public relations, communication, or project visibility.
- Ability to work independently and in teams.
- Strong writing and presentation skills.
- Excellent organizational and time management skills.
✅ Preferred:
- Experience in civil society, public sector, or international organizations.
- Knowledge of social media analytics and event planning.
- Strong interpersonal and networking skills.
Languages
- Serbian and English (fluency required in both written and spoken forms).
5. Contract & Salary Details
- Type: National Personnel Service Agreement (NPSA-5).
- Schedule: Part-time (50%).
- Duration: 1 year (with possible extension).
- Location: Belgrade, Serbia.
6. How to Apply
Applicants must fill out the online application form completely. Only uploading a CV is not sufficient—candidates must provide full details about their experience, education, language skills, and residence status.
7. Important Notes
- Diversity & Inclusion: UNDP strongly encourages marginalized and underrepresented groups to apply.
- Zero Tolerance Policy: UNDP has strict policies against sexual harassment, exploitation, and discrimination.
- Scam Warning: UNDP never charges fees for applications or interviews.
Is This Role a Good Fit for You?
If you are passionate about communication, public relations, and democracy-building—and you have experience working with media, civil society, or international organizations—this job could be a great opportunity!
Would you like help with your CV, cover letter, or application strategy?
Sure! Below is a comprehensive explanation of the Project Communication Assistant role at UNDP, including the job description, required qualifications, key responsibilities, project background, skills, work environment, and application process.
This deep dive will cover every aspect of the job in detail, expanding on the role’s importance, responsibilities, and potential career impact.
Project Communication Assistant (Part-time, 50%) – UNDP, Serbia
Location: Belgrade, Serbia
Contract Type: National Personnel Service Agreement (NPSA-5)
Work Schedule: Part-time (50%)
Agency: United Nations Development Programme (UNDP)
Practice Area: Governance
Bureau: Regional Bureau for Europe and the CIS
Contract Duration: 1 Year (Renewable)
Application Deadline: March 20, 2025
I. About UNDP and the ReLOaD3 Project
The United Nations Development Programme (UNDP) is a global organization that promotes sustainable development, democracy, and good governance. It operates in 170+ countries, working to eliminate poverty, strengthen democratic institutions, and support human rights.
One of UNDP’s core focus areas is governance and civil society empowerment. This specific role is part of the Regional Programme on Local Democracy in the Western Balkans 3 (ReLOaD3), which aims to:
- Strengthen participatory democracy by involving citizens and civil society organizations (CSOs) in decision-making.
- Improve governance by enhancing cooperation between local governments and CSOs.
- Promote EU integration by aligning local government policies with EU standards.
Project Scope
- Budget: $13.39 million
- Duration: February 2025 – January 2029 (48 months)
- Countries Covered: Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia.
- Serbia Component Budget: $1.47 million
The Project Communication Assistant will play a key role in promoting the project’s mission, increasing public awareness, and ensuring visibility in Serbia.
II. Key Responsibilities
The Project Communication Assistant will work closely with the Portfolio Manager and contribute to the successful execution of the communication strategy.
A. Communication & Visibility Plan Implementation
- Support the execution of the project’s communication strategy, ensuring alignment with UNDP and EU donor guidelines.
- Develop and distribute press releases, reports, and public relations materials.
- Organize and moderate media events, press conferences, and public awareness campaigns.
- Ensure compliance with donor branding and visibility requirements.
- Work with UNDP’s regional communication team to coordinate efforts across countries.
- Participate in cross-country communication activities with other UNDP teams.
B. Public Relations & Media Engagement
- Create newsletters, blogs, and social media content to promote project activities.
- Monitor media coverage and compile reports on project visibility.
- Support the organization of media events and donor visits.
- Ensure media-friendly materials are prepared for use in press releases and reports.
- Develop and maintain a photo and video archive for media use.
C. Knowledge Sharing & Capacity Building
- Support training sessions for local governments and CSOs on effective communication.
- Develop guidelines and manuals for project visibility and branding.
- Document best practices and lessons learned from communication activities.
D. Supporting Partners & Grantees
- Ensure that all communication materials produced by CSOs and partner municipalities meet UNDP and donor guidelines.
- Provide technical assistance to CSOs in creating social media campaigns, newsletters, and promotional videos.
- Support the development of human-interest stories highlighting project impact.
E. Gender Equality & Inclusion
- Ensure that all communication materials are gender-sensitive.
- Promote the representation of women and marginalized groups in media campaigns.
- Integrate inclusive messaging in all outreach materials.
F. Additional Duties
- Maintain regular reporting on communication efforts.
- Support event management logistics, including venue selection, catering, and travel arrangements.
- Assist in budget tracking for communication activities.
III. Required Qualifications & Skills
A. Education
✅ Required:
- High School Diploma (Secondary Education).
✅ Preferred:
- Bachelor’s Degree in Social Sciences, Public Relations, Communications, Journalism, Political Science, or a related field.
🎓 Education Equivalency:
- Candidates with a high school diploma must have 5+ years of relevant experience.
- Candidates with a bachelor’s degree must have 2+ years of relevant experience.
B. Work Experience
✅ Mandatory:
- Minimum 5 years (with high school diploma) or 2 years (with a bachelor’s degree) of relevant work experience.
- Experience in media, public relations, communications, or project visibility.
- Experience using MS Office (Word, Excel, PowerPoint, Outlook).
✅ Preferred:
- Experience in international organizations, NGOs, or government agencies.
- Knowledge of civil society engagement, social media management, and event planning.
- Familiarity with web analytics and digital media strategies.
C. Competencies & Skills
✅ Technical Skills
- Strong knowledge of public relations, social media, and digital marketing.
- Experience with graphic design, video editing, and media production tools.
- Ability to write compelling news stories, press releases, and reports.
✅ Soft Skills
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a multicultural team.
- Problem-solving skills and ability to adapt to changing environments.
- Strong time management and ability to meet strict deadlines.
✅ Languages
- Fluency in Serbian and English (spoken and written).
IV. Work Environment & Career Growth
A. Institutional Arrangement
The Project Communication Assistant will report to the Portfolio Manager (Local Democracy and Social Inclusion).
B. Career Benefits
- Opportunity to work in a prestigious international organization (UNDP).
- Exposure to policy-making, governance, and civil society engagement.
- Possibility of career advancement within the UN system.
- Work in a dynamic, multicultural environment with networking opportunities.
V. Application Process
A. How to Apply
- Complete the online application form in full.
- Attach detailed CV, including work experience, education, and relevant skills.
- Ensure the experience, education, and language sections are fully filled out.
- Upload any relevant work samples (reports, media campaigns, social media content, etc.).
B. Important Notes
❌ Do not pay any fees—the UNDP never charges applicants for recruitment.
📢 Only fully completed applications will be considered.
⚠️ UNDP follows a strict policy against sexual exploitation, abuse, and discrimination.
VI. Final Thoughts
The Project Communication Assistant role at UNDP Serbia is a unique opportunity for professionals passionate about public relations, governance, and democracy-building. If you are experienced in communications, media engagement, and social impact, this is an excellent career step.
Would you like assistance in writing a tailored CV and cover letter for this position
Sure! Below is a detailed and extensive breakdown of the Project Communication Assistant (Part-time, 50%) role at UNDP Serbia. This expanded guide covers:
- UNDP’s Role and Mission
- Detailed Responsibilities
- Essential and Preferred Skills
- Workplace Dynamics & Career Growth
- Expected Challenges & Solutions
- Key Insights on Local Governance in Serbia
- How the Role Impacts the Western Balkans
- UNDP’s Approach to Communication & Visibility
- Insights from Similar Roles in UNDP
- Final Steps for Preparing a Successful Application
A Comprehensive Guide to the Project Communication Assistant Role at UNDP Serbia
1. Understanding UNDP’s Role and Mission
What is UNDP?
The United Nations Development Programme (UNDP) is the leading UN agency focused on sustainable development, democratic governance, and poverty reduction. Its work supports 170+ countries in achieving the Sustainable Development Goals (SDGs).
What Does UNDP Do in Serbia?
In Serbia, UNDP works on:
- Democratic governance & rule of law
- Environmental protection & climate action
- Gender equality & social inclusion
- Digital transformation & innovation
What is the ReLOaD3 Project?
The Regional Programme on Local Democracy in the Western Balkans (ReLOaD3) focuses on:
- Strengthening citizen participation in governance
- Enhancing cooperation between local authorities and civil society organizations (CSOs)
- Promoting transparent funding of CSOs
- Supporting local governments in aligning with EU accession requirements
The Project Communication Assistant will be responsible for ensuring public awareness, engagement, and visibility of these efforts in Serbia.
Table of Contents
2. Detailed Responsibilities of the Project Communication Assistant
A. Communication & Outreach Strategy
- Develop communication materials (brochures, newsletters, infographics, etc.).
- Support the execution of the project’s communication plan in compliance with UNDP and EU visibility guidelines.
- Work closely with journalists, media outlets, and digital content creators to ensure widespread dissemination of project activities.
- Manage media monitoring and compile reports on project exposure in newspapers, television, and online platforms.
- Organize awareness campaigns, social media initiatives, and community dialogues.
B. Social Media & Digital Engagement
- Develop and implement a social media strategy for ReLOaD3 in Serbia.
- Create and schedule Facebook, Instagram, LinkedIn, and Twitter posts.
- Use analytics tools to track engagement and optimize content.
- Work with CSOs to build their social media presence and community outreach.
C. Event Management & Public Relations
- Organize and coordinate press conferences, public forums, and promotional events.
- Ensure proper media coverage for UNDP’s local democracy initiatives.
- Prepare event-related communication materials (flyers, banners, invitations, speeches).
- Liaise with municipal authorities, civil society leaders, and journalists.
D. Storytelling & Content Creation
- Write human-interest stories showcasing how the project impacts local communities.
- Interview beneficiaries to create compelling case studies.
- Develop multimedia content (videos, photo essays, podcasts).
- Ensure gender-sensitive representation in all communications.
E. Internal & External Communication Support
- Coordinate communication between UNDP, local governments, CSOs, and donors.
- Draft and edit reports, newsletters, and briefing notes.
- Maintain a photo and video archive of all project-related activities.
3. Essential and Preferred Skills
A. Technical Skills
✅ Strong knowledge of public relations, digital marketing, and journalism.
✅ Experience in media engagement and press release writing.
✅ Proficiency in graphic design tools (Canva, Photoshop, Illustrator).
✅ Ability to manage content management systems (CMS) and social media analytics.
✅ Basic knowledge of video editing software (Adobe Premiere, Final Cut Pro).
B. Soft Skills
✅ Excellent communication skills (both written and verbal).
✅ Strong networking and relationship-building skills.
✅ Ability to multitask and prioritize projects efficiently.
✅ Critical thinking and problem-solving skills.
✅ Experience in working in multicultural environments.
C. Language Proficiency
✅ Fluent Serbian and English (spoken and written).
✅ Knowledge of an additional Western Balkan language is an advantage.
4. Workplace Dynamics & Career Growth
- Work in a collaborative and inclusive UNDP environment.
- Gain hands-on experience in international development.
- Exposure to high-level stakeholders, including government officials, donors, and NGOs.
- Potential career growth into Communication Specialist or Media Relations Officer roles.
5. Expected Challenges & Solutions
| Challenges | Potential Solutions |
|---|---|
| Ensuring high public engagement | Use innovative storytelling techniques to connect with audiences. |
| Managing tight deadlines | Implement a content calendar for structured workflow. |
| Communicating complex governance issues | Break down information into simple, digestible formats. |
| Balancing multiple stakeholders | Maintain clear and open communication with all partners. |
6. Key Insights on Local Governance in Serbia
- Challenges in Local Democracy: Low civic engagement, limited funding for CSOs, and bureaucratic inefficiencies.
- Opportunities: UNDP aims to enhance participatory decision-making and increase transparency in local governments.
7. How the Role Impacts the Western Balkans
🌍 Strengthening local governance across multiple countries ensures a more democratic, inclusive, and participatory society in the Western Balkans.
✅ Key Outcomes:
- Increased citizen participation in governance.
- Strengthened partnerships between civil society and local authorities.
- Enhanced EU integration process for Serbia.
8. UNDP’s Approach to Communication & Visibility
- Transparency: Ensuring the public has access to all project updates and progress reports.
- Community-Driven Engagement: Giving citizens and CSOs a voice in local governance.
- Data-Backed Storytelling: Using real-world impact stories to drive awareness.
9. Insights from Similar Roles in UNDP
📌 Former UNDP Project Communication Assistants have described their roles as:
- “A chance to make a real difference in local democracy.”
- “Fast-paced, creative, and rewarding.”
- “An excellent stepping stone into international organizations.”
10. Final Steps for Preparing a Successful Application
✅ Step 1: Craft a Strong CV
- Highlight relevant experience in communications, media, or PR.
- Include specific examples of media projects you’ve worked on.
- Demonstrate knowledge of governance and democracy-building efforts.
✅ Step 2: Write a Tailored Cover Letter
- Emphasize your passion for democracy, civic engagement, and media impact.
- Provide examples of previous work in media, content creation, or advocacy.
- Mention relevant skills (social media management, event planning, press relations).
✅ Step 3: Prepare for the Interview
- Be ready to discuss media strategies for engaging local communities.
- Show knowledge of UNDP’s work in Serbia and the Western Balkans.
- Demonstrate how you’d handle crisis communication in sensitive situations.
Final Thoughts
The Project Communication Assistant role is a pivotal position within UNDP Serbia. If you have strong communication skills, a passion for governance, and an interest in civil society engagement, this is a fantastic career opportunity!
Would you like help customizing your CV and cover letter for this position? 😊
