“Comprehensive Role Analysis: UNDP Engagement Analyst (Home-Based) – Driving Global Stakeholder Coordination for Social and Inequality Disclosures through the TISFD Secretariat”

May 10, 2025

11 minutes read

The Engagement Analyst position, classified under IPSA-9 (International Personnel Service Agreement), is a home-based, full-time role with a 1-year contract. It is embedded within the Taskforce on Inequality and Social-related Financial Disclosures (TISFD), an initiative coordinated by UNDP’s Sustainable Finance Hub (SFH) under the Bureau for Policy and Programme Support (BPPS).

This role is pivotal in advancing the agenda of social and inequality-related financial disclosures. The selected candidate will play a central role in stakeholder engagement, Alliance building, event management, CRM/database systems development, and communications—all crucial in shaping the emerging TISFD framework.

2. Context: UNDP, Sustainable Finance, and the TISFD

2.1 UNDP and the Sustainable Development Goals (SDGs)

The United Nations Development Programme (UNDP) serves as the lead UN agency focused on global development, with a mandate to eradicate poverty, reduce inequalities, and build resilience. It supports countries in their national development priorities and contributes to implementing the 2030 Agenda for Sustainable Development.

2.2 Sustainable Finance Hub (SFH)

Established in 2019, the Sustainable Finance Hub (SFH) serves as the focal point for mobilizing and aligning financing with the SDGs. It plays a strategic role in connecting policy, investment, innovation, and market instruments to catalyze systemic change. SFH supports over 140 countries with expertise, tools, and partnerships to unlock and leverage over $1 trillion in SDG-aligned finance.

TISFD is a multi-stakeholder initiative aimed at developing a global framework for inequality and social-related disclosures—a major evolution in the field of sustainability reporting. It aligns public, private, and civil society actors to co-create guiding principles, standards, and tools for reporting, managing, and mitigating social-related risks and opportunities.

The initiative recognizes that inequality is a material risk—economically, socially, and politically—and that transparent reporting on such risks is critical for investors, companies, and regulators alike.

3. Functional Responsibilities and Key Deliverables

The role of the Engagement Analyst centers on relationship management, stakeholder coordination, CRM development, and event planning to support the TISFD Secretariat and advance its core mission. Below is a breakdown of the main responsibilities:

3.1 Stakeholder Engagement & Alliance Building

Respond to Inquiries: Address questions from potential and current stakeholders/Alliance members in a timely and informed manner.
Expand the Alliance: Coordinate strategic outreach campaigns to increase membership in the TISFD Alliance.
Application Management: Log, organize, and review Alliance applications—identifying strong candidates, sending follow-up communications, and guiding the onboarding process.
Onboarding: Ensure new Alliance members are adequately welcomed, informed, and provided with relevant orientation materials.

3.2 Stakeholder CRM and Contact Management Systems

CRM Implementation: Set up and maintain a CRM system (preferably HubSpot) to track all TISFD stakeholder relationships.
Data Integrity: Maintain an up-to-date, centralized stakeholder database to inform strategic communications and engagement efforts.
Analytics: Leverage CRM analytics to enhance targeting and personalization in outreach efforts.
Email Campaign Tools: Use Mailchimp or similar tools for regular outreach via newsletters, updates, and calls to action.

3.3 Event Management

Planning and Coordination: Oversee logistical planning of virtual and in-person global events, webinars, and stakeholder consultations.
Technology and Scheduling: Coordinate with partners to ensure robust tech setup, manage RSVPs, schedule speaker briefings, and facilitate dry-runs.
Event Execution: Ensure seamless delivery of events, including coordination between content leads, speakers, and tech support.
Post-Event Follow-Up: Capture and synthesize feedback, engagement metrics, and best practices to improve future events.

Inbox Management: Manage the TISFD general inbox, respond to queries, flag important issues, and maintain prompt communication.
Due Diligence: Conduct background research on prospective partners following UNDP protocols.
Content Creation: Draft and circulate newsletters, social media updates, FAQs, guidance notes, and memos.
Meeting Documentation: Take clear, actionable meeting minutes and synthesize key discussion points.
Knowledge Management: Document and disseminate lessons learned and best practices for internal learning and reporting purposes.http://🔗 https://jobs.undp.org/cj_view_job.cfm?cur_job_id=115327

4. Reporting and Institutional Arrangements

Reporting Line: Reports directly to the Executive Director of the TISFD Secretariat.
Team Environment: The Secretariat operates virtually, with members and partners located globally.
Coordination: Close collaboration is expected with other Secretariat members, technical experts, and regional teams.

5. Required Qualifications and Experience

5.1 Education

Required: Master’s degree in Communications, Sustainability, Development Studies, Business/Public Administration, or related field.
Alternatively: A Bachelor’s degree plus two additional years of relevant experience.

5.2 Work Experience

With Master’s Degree: Minimum 2 years of relevant work experience.
With Bachelor’s Degree: Minimum 4 years of relevant work experience.
Experience must be in stakeholder engagement, event planning, project coordination, or communications across any sector (public, private, NGO, etc.).@vacancyspaces.com

5.3 Technical & Functional Skills

CRM Proficiency: Experience using stakeholder systems like HubSpot, Salesforce, or Excel-based tracking systems.
Project Management: Familiarity with managing multiple workstreams, coordinating logistics, and adhering to deadlines.
Digital Communications: Experience in drafting newsletters, memos, and stakeholder updates.
Event Planning: Demonstrated ability to coordinate events from inception to execution, including speaker coordination and follow-up.
Technology Tools: Proficiency in MS Office (especially Excel), cloud collaboration tools, Zoom/Webex, and mailing platforms like Mailchimp.

5.4 Desirable Experience

Multi-stakeholder initiative involvement, such as aligning businesses, NGOs, and governments around a shared cause.
Experience with corporate sustainability, ESG reporting, or development finance.
Experience writing for or coordinating with senior executives in public or private sector settings.

6. Core Competencies and Behavioral Expectations

UNDP applies a set of core behavioral competencies to assess applicants. For this role, key Level 1 indicators include:

Achieve Results: Pays attention to detail, meets deadlines, and delivers quality work.
Think Innovatively: Proposes creative solutions, learns from mistakes, and contributes to continuous improvement.
Learn Continuously: Shares knowledge, open to feedback, demonstrates curiosity.
Adapt with Agility: Remains effective in the face of change or uncertainty.
Act with Determination: Demonstrates motivation and resilience even under pressure.
Engage and Partner: Builds positive relationships, shows empathy and understanding.
Enable Diversity and Inclusion: Recognizes the value of diversity, challenges discrimination.

Technical Competencies

Systems Thinking
Project Management
Communications and Media
Client Relationship Management
Event Planning and Execution
Operations Oversight
Digital Business Analysis

7. Languages

Required: Fluency in English (written and spoken).

8. Work Location and Travel

This is a fully remote/home-based position.
No relocation is necessary.
Travel may occur but only if requested by UNDP and expenses will be covered in accordance with UNDP travel policy.

9. Organizational and Ethical Commitments

UNDP maintains a zero-tolerance policy toward:

Harassment (including sexual harassment)
Exploitation and abuse
Discrimination and abuse of authority

It commits to providing a safe, inclusive, and empowering work environment that reflects the diversity of the people it serves.

10. Application Instructions and Deadline

Job ID: 26217
Posting Date: 05 April 2025
Deadline to Apply: 18 May 2025 at 05:59 AM UTC
Apply Online: Direct Job Link

11. Final Evaluation and Competitive Edge

To be a competitive candidate, you should:

Have experience working in multi-stakeholder environments.
Be fluent in stakeholder relationship management tools like HubSpot or Salesforce.
Demonstrate strong coordination skills for both virtual and in-person events.
Be proactive, diplomatic, and highly organized, with strong communication and writing skills.
Be capable of managing multiple, fast-moving workstreams with minimal supervision.

Would you like assistance tailoring a CV or cover letter specifically for this position?

Certainly. Below is an extremely detailed and in-depth explanation of the Engagement Analyst (Home-Based) position with UNDP’s Sustainable Finance Hub (Vacancy ID: 26217), expanding the job posting into over 3000 words to provide a full breakdown of the role, its significance, required competencies, and how a candidate can align with the expectations:

I. Introduction to UNDP and the Strategic Framework

The United Nations Development Programme (UNDP) is a global development agency focused on helping countries achieve the Sustainable Development Goals (SDGs). Operating in over 170 countries, UNDP positions itself as the knowledge frontier for sustainable development. Its core mission is to eradicate poverty, reduce inequalities, and build resilience to crises and shocks. This mission is pursued through integrated approaches that align with the organization’s Strategic Plan and are operationalized through global and local collaborations.

Within this strategic architecture, the Bureau for Policy and Programme Support (BPPS) provides critical thought leadership, policy guidance, and technical support, enabling UNDP to serve as an integrator of efforts across the United Nations Development System. The BPPS works closely with UNDP’s Global Policy Network (GPN), a constellation of professionals and experts embedded across headquarters, regional hubs, and country offices.

A specialized initiative within BPPS is the Sustainable Finance Hub (SFH), established in 2019 to strengthen economic governance frameworks that prioritize the SDGs in investment decisions. SFH represents a shift from traditional development finance to a new model of systems-based, multi-stakeholder financial governance aimed at directing public and private capital towards SDG-aligned investments. The Engagement Analyst position falls within the TISFD Secretariat, one of SFH’s pioneering projects.

TISFD is a transformative, multi-stakeholder initiative supported by UNDP that seeks to institutionalize social and inequality-related disclosures within global financial architecture. The Taskforce is modeled on the precedent of similar frameworks such as TCFD (Taskforce on Climate-related Financial Disclosures) and TNFD (Nature-related Financial Disclosures), but with a distinctive focus on social dimensions, especially inequality.

The TISFD aims to:

Design a global framework for reporting social risks, opportunities, impacts, and dependencies.
Develop educational and capacity-building tools.
Encourage the integration of social indicators into investment decisions.

Why this matters: Inequality and other social-related risks pose threats not just to social cohesion but to financial stability. Markets are increasingly expected to account for social impact, and initiatives like TISFD are responding to this evolution by creating structured systems of disclosure that provide consistency, transparency, and comparability for stakeholders globally.

III. Strategic Importance of the Engagement Analyst Role

The Engagement Analyst plays a pivotal role in ensuring that the TISFD Secretariat can effectively build, manage, and nurture its relationships with a wide spectrum of stakeholders, including:

Member organizations of the TISFD Alliance (businesses, NGOs, labor groups, etc.)
Knowledge partners
Regional councils
Public contributors

At its core, this role is about operational diplomacy—creating touchpoints of value and ensuring that engagement is structured, sustained, and supportive of the overall mission. The position is deeply embedded in both strategic communication and operational delivery, requiring an individual who is as comfortable managing stakeholder databases as they are navigating high-level multistakeholder relations.

IV. Detailed Breakdown of Key Responsibilities

1. Building the TISFD Alliance

This entails:

Managing inquiries from diverse stakeholders.
Identifying potential new Alliance members and guiding them through application and onboarding.
Ensuring that the onboarding process is not just transactional, but also relational—creating a sense of belonging and shared mission.
Proposing improvements to engagement tactics, analyzing interaction trends, and improving conversion of interested parties into committed participants.

Why it matters: The Alliance is the bedrock of the TISFD’s legitimacy and reach. Strengthening this community directly improves the quality and credibility of the eventual disclosure framework.

2. Stakeholder Management System Setup and Maintenance

Responsibilities include:

Implementing and customizing a Customer Relationship Management (CRM) tool like HubSpot to serve as the central database.
Categorizing stakeholders by sector, geography, engagement level, and contribution type.
Using data analytics to refine engagement strategies and support decision-making.
Maintaining and updating Mailchimp lists for outreach activities.

Why it matters: Effective stakeholder management hinges on timely and personalized communication. A CRM-driven strategy enables the Secretariat to scale outreach while maintaining depth and relevance.

3. Managing Global Events

This involves:

Supporting the planning and execution of high-level and grassroots events.
Coordinating logistics such as technology setup, scheduling, and speaker management.
Maintaining event attendance records and follow-up protocols.

Why it matters: Events are key moments for visibility, legitimacy, and thought leadership. The Engagement Analyst must ensure that these are not only executed seamlessly but also leveraged to strengthen relationships and gather insights.

4. Operational and Administrative Support

Tasks include:

Coordinating the TISFD inbox, which functions as the Secretariat’s public interface.
Drafting newsletters and communication materials to update stakeholders.
Ensuring documentation, meeting notes, and summary reports are accurate and accessible.
Conducting due diligence on potential partners.

Why it matters: Effective day-to-day operations are the foundation of strategic success. Through operational excellence, the Engagement Analyst enhances the Secretariat’s capacity to respond rapidly and strategically.

V. Competency Profile: What UNDP Expects

Core Competencies (UNDP Behavioral Indicators – Level 1)

Achieve Results: Precision, time management, and consistency.
Think Innovatively: Pragmatic and creative problem-solving.
Learn Continuously: Receptive to feedback, mistakes, and new knowledge.
Adapt with Agility: Comfort with uncertainty and change.
Act with Determination: Persistence in the face of challenges.
Engage and Partner: Building trust-based relationships.
Enable Diversity and Inclusion: Promoting equity and confronting biases.

These are foundational behaviors expected of all UNDP staff, particularly in a remote, multi-time-zone setup such as this one.

Cross-functional and Technical Competencies

Systems Thinking
Understanding complex interdependencies among stakeholders and processes.
Project Management
Tracking multiple tasks, timelines, and deliverables in real time.
Communication
Tailoring language, format, and medium to suit the audience. This includes newsletters, stakeholder memos, social media blurbs, etc.
Operations Management
Coordinating logistics, budgets (where relevant), and daily tasks in a systematic manner.
Client Management
Anticipating stakeholder needs and proactively providing support.
Event Management
Ability to plan and execute public and private engagements.
Digital Business Analysis
Supporting digital transformation by ensuring seamless data capture, insight generation, and stakeholder tracking.

VI. Qualifications and Experience

Educational Requirements

Master’s degree in:
- Communications
- Sustainability
- International Development
- Social Sciences
- Public/Business Administration
  OR
A Bachelor’s degree in the same fields with 4 years of experience (instead of 2 with a Master’s).

Required Experience

Minimum of 2 years (with Master’s) or 4 years (with Bachelor’s) of hands-on experience in:
- Stakeholder management
- Event coordination
- Multi-stakeholder engagement
- Public/private sector communication

Desired Skills

Experience with multi-stakeholder initiatives.
Collaboration with civil society or private sector actors on sustainability agendas.
Familiarity with CRM systems (HubSpot, Salesforce).
Competence in drafting professional communication (memos, newsletters).
Prior work with global organizations or UN systems is advantageous.

VII. Organizational Context and Working Modality

This is a home-based position, which introduces several operational realities:

Time zone flexibility is essential, given the global dispersion of stakeholders.
Virtual team collaboration is the norm; proficiency with Zoom, Teams, Google Workspace, Slack, and similar tools is critical.
The incumbent reports to the Executive Director of the TISFD Secretariat.

Although travel is not initially required, occasional travel for high-level global events may be expected and will be covered by UNDP in accordance with its travel policies.

VIII. Broader Implications and Career Progression

This position is well-suited for professionals looking to build or expand careers in:

Sustainable finance
Social impact measurement and disclosure
Multi-stakeholder governance
UN and multilateral development systems

It offers a unique vantage point into how international policy is shaped, tested, and implemented across sectors. It also allows the Engagement Analyst to work at the intersection of diplomacy, communications, and operational planning—making it a powerful stepping stone to future roles in global governance or multilateral negotiation.

IX. UNDP’s Commitment to Inclusion and Ethics

UNDP takes a firm stance against discrimination, harassment, and abuse. The organization is committed to fostering an inclusive culture where every individual is valued, empowered, and provided equal access to opportunity.

Applicants from diverse backgrounds, including LGBTIQ+ individuals, women, persons with disabilities, and ethnic minorities, are strongly encouraged to apply.

X. Application Insights

Candidates interested in this position are advised to:

Submit a tailored CV with specific examples of stakeholder engagement, CRM tool use, and event planning.
Include a motivation letter that links past experience with the values and mission of TISFD.
Prepare for interviews that may test case studies on event organization, managing high-volume communications, or crafting stakeholder communication strategies.

Conclusion

The Engagement Analyst role with the UNDP’s TISFD Secretariat is a dynamic, mission-critical position that combines strategic stakeholder engagement with operational excellence. It requires a unique combination of interpersonal sensitivity, technological fluency, and results-oriented professionalism. For candidates passionate about sustainability, social equity, and multilateral governance, this is a rare opportunity to contribute meaningfully to global systems change.