Vacancy: Program Impact and Effectiveness Manager – World Vision (Deadline June 2024)
Vacancy: Program Impact and Effectiveness Manager -World Vision (Deadline June 2024)
Program Impact and Effectiveness Manager
Organization Overview
World vision With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities
Purpose of the Position
The Program Impact and Effectiveness Manager (PIEM) will lead the program quality system for WVPNG to ensure the efficiency and effectiveness of grant projects, demonstrating a credible account of change and impact. Key stakeholders include WVPNG internal staff, WV support offices, donors, community partners, WV partnership, the Government of PNG, and other implementing partners.
The PIEM will provide strategic capacity building and support to the WVPNG PQ staff team in executing program quality in the Design, Monitoring, Evaluation (baseline, midterm, and endline), Accountability, and Learning functions that support implementing programs. The PIEM will lead regular Learning and Reflection (L&R), Operations Monthly Management reports, Annual reports, WVPNG strategy measurement and performance, research initiatives, and sectoral & portfolio impact, informed by the WVI Our Impact Our Story processes.
The PIEM will ensure that WVPNG Program Quality system is consistent with the WV Programme Quality Framework across the following dimensions and standards:
- Design, Monitoring, Evaluation, Accountability, and Learning (DMEAL)
- Technical Interventions and WV Distinctives
- Program Management and Adaptation
- Program Quality and Effectiveness
Major Responsibilities
Strategy Planning, Alignment, Realization, and Leadership
- Ensure appropriate staffing and structure at the National Office and projects to perform required functions and tasks.
- Provide program quality system strategic leadership to ensure that WVPNG meets quality performance based on agreed common standards (Design, Monitoring and Evaluation, Program Effectiveness, and Accountability standards, OIOS implementation).
- Provide the WVPNG Senior Management Team (SMT) with relevant, systematic, and timely evidence of DME achievements, challenges, and gaps in projects to facilitate timely and evidence-based decision-making.
- Support the National Director and Programs Operations Director in strategy engagement, alignment, execution, optimization, and realization in the Field Office to provide a credible account of change from the program portfolio.
- Coordinate national office Impact and portfolio achievement consolidation and reporting.
- Coordinate standardized strategy measurement and reporting of all projects.
- Track the implementation of all relevant Regional Strategy realization meeting recommendations with different stakeholders.
- Provide technical support to ensure that the Program Quality team and Operations Team implement quality assurance to ensure credible impact.
Program Effectiveness and Program Quality
- Lead the review of current PQ systems and processes to identify gaps and solutions.
- Redesign and strengthen the current tracking system and process for Portfolios and projects.
- Review, establish, and operationalize the community accountability framework and mechanism.
- Ensure project MEAL framework and plan development align with donor requirements and include OIOS indicators where possible.
- Facilitate development, review, and improvement of DME guidance, standards, processes, and tools.
- Ensure sex, gender, and disability disaggregated data collected for projects to support quality goal and outcome measurements and reporting.
- Ensure that Most Vulnerable Children reporting is integrated and applied where appropriate in all projects.
- Work closely with the ICT unit to apply innovative ways to manage knowledge of DMEAL results database.
- Lead baseline, midterm, and evaluation events with assistance provided in formulating methodology, collecting, and analyzing data; recommendations given to the final evaluation and assessment reports.
- Support Project Managers to conduct routine Monitoring and Evaluation activities that will provide sufficient information into the national database.
- Ensure effective communications between the programme quality NO team and the field M&E teams to meet design, monitoring, evaluation, and accountability technical and capacity requirements.
- Remove barriers and ensure the right resources, space, and priorities to deliver the organization’s MEAL standards and goals.
- Ensure the Program Quality team works cross-functionally with Operations and GAM to foster a culture of learning, innovation, evidence-based program designs, effective monitoring, and accountability to communities and donors.
- Lead the organization’s annual impact report and CWB report, as well as recommendations and learning processes, to demonstrate WVPNG’s contribution to CWB and child rights within the partnership.
You may also be eligible:
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Capacity Building
- Build Program Quality and Program operations staff design, monitoring, evaluation, accountability, and learning capacity and ensure that they are aware of partnership-recommended strategy development methodologies and PQ best practices.
- Provide technical and capacity-building support to Field Offices in areas related to program quality, accountability, L&R, and WV DPA.
- Coordinate with P&C for staff competency assessment and development of a tailored capacity-building plan on program quality.
- Develop resources and facilitate capacity building for local partners on MEAL to meet project reporting requirements.
- Support and facilitate local partner organization capacity assessment and Capacity Building plan where required.
Networking and Coordination of Regional and Support Office Initiatives
- Consult with the Regional Program Quality Director to ensure appropriate representation and contribution from the program quality and accountability team in strategic partnership forums, working groups, and networks within WV and external networks.
- Work closely with the SAP Programme Quality team on implementing partnership programme quality and accountability initiatives, knowledge sharing, and collaborative learning between the GC, SAP, and our NO.
- Work closely with the Support Office to assist in the demonstration of grant impact as appropriate.
- Establish networks with Universities, NGOs, GOs, and think tanks to ensure the highest standards of DME technical knowledge, understanding, learning, and support processes are in place in WVPNG.
- Support regional initiatives and mainstream them into the regular business process.
- Coordinate collaboration amongst other regional entities for maximum impact.
Management & Leadership
- Attend and participate in the monthly Operations Team and regular Senior Management team meetings.
- Attend, participate, or lead morning devotions and chapel services.
- Perform other duties as assigned.
- Submit periodical/monthly accomplishment reports.
- Build and maintain a positive spirit of working in a team with other staff in respective units and departments.
- Provide line management for the program quality and accountability team, including performance management, coaching, and capacity building.
Team Leadership
- Provide leadership (coach, mentor, and disciple), spiritual nurturing, and staff care to direct reports.
- Ensure Performance Objectives and Reviews are managed effectively.
- Provide opportunities and space for direct reports to achieve their learning and development objectives.
- Provide rewards and corrective mechanisms for the performance and conduct of the whole team.
Evidence, Knowledge Management & Learning
- Ensure all DMEAL functions in different projects mainstream the use of the WVPNG Program Quality framework to ensure better practices are appropriately captured, shared, and scaled up in an integrated and effective manner.
- Ensure high-quality Operations Monthly Management Reports, Annual reports, and Child Well-being (CWB) reporting and other reporting obligations are undertaken in a timely manner.
- Support the documentation and management of the knowledge to ensure easy accessibility and storage of the WVPNG knowledge management system.
- Facilitate review and consolidation of fragmented resources and reports to produce technical model/approach-based evidence.
- Work with GAM to plan and facilitate Project LL and AAR events, with reports produced.
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Requirements
- At least 8 years of experience in international development and humanitarian programming and a proven high level of competence in Program Quality systems, design, monitoring and evaluation, Accountability and Learning, and Quality Assurance Coordination.
- Working knowledge of the logical framework approach to project design, monitoring and evaluation/project cycle management.
- Previous Pacific and Papua New Guinea experience will be highly valued.
- Excellent interpersonal and cross-cultural communication skills.
- Excellent research skills and previous experience in conducting situational and data analyses.
- Master’s Degree preferred in International Development, studies, Mathematics, or a similar field.
- Previous experience in MEAL systems and process set-up preferred.
- Excellent analytical/problem-solving skills and attention to detail in the development of written documents.
- Strong report writing and monitoring skills.
- Interpersonal, managerial, and conflict resolution skills.
- Communication skills and knowledge of local communities.
- Excellent representational ability, including public speaking.
- Excellent written and verbal communication and relational skills, especially in a cross-cultural environment, and ability to analyze and solve problems, persuade, network, and negotiate.
- Demonstrated ability to think and manage strategically, plan and meet deadlines.
- An energetic, analytical, and self-starting approach to projects that involve significant responsibility.
- Strongly committed Christian with evidence of mature faith. Aware of and willing to support the organization in pursuing World Vision’s mission statement and have personal and family lifestyles consistent with World Vision’s core values.
- Facilitate research projects, evidence-building, and learning in line with the organization’s strategic ministry objectives and processes and disseminate them appropriately for inclusion in new and ongoing programs.
- Collaborate with Communications to develop knowledge products.
Applicant Types Accepted: Local and International Applicants (IA’s) Accepted
How to Apply
For further information on the role, the application process, and to apply, please visit our website and submit your application by the closing date. Ensure you include all necessary documents and complete all required fields. Join us in making a difference in the lives of vulnerable children and communities in Papua New Guinea and beyond.
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